Thousands of Kansans mistakenly told Medicaid coverage ended

Kansas Department for Children and Families (KSN File Photo)

TOPEKA, Kan. (AP) – The state mistakenly notified thousands of Kansans this week that their Medicaid coverage had been canceled.

Letter sent by Kansas Department for Children and Families in July 2015. (Photo courtesy Lawrence Journal-World)
Letter sent by Kansas Department for Children and Families in July 2015. (Photo courtesy Lawrence Journal-World)

The Kansas Department of Children and Families said a computer glitch caused the incorrect letters to be sent out.

DCF spokeswoman Theresa Freed says the error happened as the department switches to a new computer system that manages Medicaid eligibility applications. She says the new system replaces a computer system in use since the early 1980s.

Freed says some of the cancellation letters mailed out in July were legitimate. Those letters were mailed in envelopes that have a DCF logo on them. The incorrect letters did not have the logo.

The Lawrence Journal-World reports everyone who received the letter will be sent a new, accurate letter within a week.

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