Call center will answer questions on health care

OLYMPIA, Wash. (AP) — Washington state residents will be able to start the process of buying insurance through the state’s health exchange next month, but many likely still have a few questions about their insurance options.

A Spokane-based toll-free customer support line will start taking calls at 7:30 a.m. PDT Tuesday, and potential customers will have a live person to talk to about plan choices, costs and what kind of subsidies they might be eligible for.

The call center, which will be staffed by 80 people, will be open from 7:30 a.m. to 8 p.m. Monday through Friday.

The plans that will be part of the exchange are expected to be voted on by the board of the Washington Health Benefit Exchange this week.

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